TERMS & CONDITIONS
Last updated: 1 January 2024
Welcome to DumaTrans (“DumaTrans”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of the website https://www.dumatrans.com (the “Website”) and any logistics, freight forwarding, and related services provided by DumaTrans (the “Services”).
By accessing this Website or requesting our Services, you agree to be legally bound by these Terms. If you do not agree, you must refrain from using the Website or Services.
1. Legal Entity Information
Legal Company Name: DumaTrans
Company Registration / License Number: 01361260
Country of Incorporation: Mauritania
Registered Office: Mauritania
2. Contact Information
Email: info@dumatrans.com
Phone: +222 47220660
Physical Address: Carrefour SNDE – TVZ NAJAH B N 1183, Nouakchott, Mauritania
3. Website Use
The Website is provided for informational purposes only. It does not allow online booking or automated order placement. Any interaction through the Website, including quote requests, does not constitute a binding contract unless explicitly confirmed in writing by DumaTrans.
You agree to use the Website only for lawful purposes and not to misuse, copy, or distribute its content without prior written authorization.
4. Services
DumaTrans provides international and domestic logistics and freight forwarding services, including but not limited to:
Ocean freight
Air freight
Road transport
LCL and FCL shipments
Express and courier services
Customs clearance
Warehousing
Cargo insurance upon request
The availability of Services may vary depending on destination, regulations, and operational constraints.
5. Quotes and Contracts
All quotations provided by DumaTrans are indicative until formally confirmed. A quotation becomes binding only after written confirmation by DumaTrans and acceptance by the client. DumaTrans reserves the right to refuse or withdraw any quotation prior to confirmation.
6. Payments and Pricing
Accepted currencies may include USD, EUR, and other currencies as agreed on a case-by-case basis.
Payment terms are agreed individually per shipment or contract.
Accepted payment methods include bank transfer and cash, unless otherwise agreed in writing.
Failure to comply with payment terms may result in suspension of Services or retention of cargo where legally permissible.
7. Client Obligations
The client is responsible for providing accurate and complete information regarding shipments, including contents, weight, dimensions, value, and destination. The client must ensure goods are properly packaged and compliant with all applicable laws, customs rules, and regulations.
8. Insurance and Liability
Cargo insurance is included by default unless otherwise agreed in writing. Liability for loss, damage, or delay is governed by applicable local commercial laws and any contractual documents such as bills of lading, waybills, or service agreements.
DumaTrans shall not be liable for indirect, consequential, or force majeure-related losses.
9. Prohibited and Restricted Goods
Clients must not ship goods prohibited by applicable laws or regulations. DumaTrans reserves the right to refuse, suspend, or terminate Services involving prohibited or undisclosed items, with all related costs borne by the client.
10. Geographic Scope
DumaTrans operates globally through its network and partners, subject to international regulations and operational feasibility.
11. Intellectual Property
All Website content, including text, logos, graphics, and design elements, is the intellectual property of DumaTrans. Unauthorized use, reproduction, or distribution is prohibited.
12. Privacy and Data Protection
Personal data collected through the Website or Services is handled in accordance with DumaTrans’s Privacy Policy. For privacy-related inquiries, please contact: info@dumatrans.com.
13. Governing Law and Jurisdiction
These Terms are governed by the commercial laws of the Islamic Republic of Mauritania. Any disputes arising from these Terms or the Services shall fall under the exclusive jurisdiction of Mauritanian courts.
14. Amendments
DumaTrans reserves the right to amend these Terms at any time. Updated versions will be published on the Website with a revised effective date.